eConsult

Fill out a simple online form to get advice and treatment by the end of the next working day.

Welcome to The Halfway Surgery & St Mary’s Medical Centre

New St Mary’s number: 01634 557 050 (please note: all inbound and outbound calls are recorded).

Currently, both our surgery locations are open and accessible to patients with a pre-booked appointment. Due to COVID-19 restrictions, patients should not attend the practice unless asked to do so, this is to protect you and our staff from the risk of infection.

Please use the intercom on arrival to when attending an appointment. For all other enquiries please call the Surgery or use e-Consult (our online consultation service).

Please call us for all matters related to your care but bear in mind that the phones lines are very busy and for enquiries relating to Prescription Queries and Test Results lines will be answered from 2pm. Patients are encouraged to use e-Consult to get support and advice on-line.

You can register to use the NHS app for ordering repeat medication. If you have a passport or photo – driving licence you can register for this app without having to come to the surgery.

Know who to turn to for your healthcare

We want to help you get the right medical assistance when you’re ill, injured or have a long term condition. Going directly to the person with the appropriate skills is important. This can help you to a speedier recovery and makes sure all NHS services are run efficiently.

Pharmacist

When you need healthcare advice or help with medicines

Optician

Sudden loss of vision. Blurred vision. Painful or red eyes?

Dentist

When your mouth or teeth need urgent attention

NHS Out-of-hours

When your GP and local pharmacy are closed

Minor injury

You will usually need a GP referral, except in an emergency.

Accident & Emergency

When an illness or injury is serious or life-threatening

NHS App

Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet — including prescriptions and appointments.

NHS App displayed on mobile phone

Alert

Patient Participation Group

We would like to know how we can improve our service to you and how you perceive the Practice and our staff.

To help us with this, we have set up a Patient Participation Group so that you can have your say. We will ask the members of this group to join meetings from time to time to ask questions such as: what you think about the quality of the care or service you have received.

We aim to gather as many patients as we can to get a truly representative sample of our patient population.

If you wish to participate please contact the Practice or complete the online form by clicking the link shown below:

Sign up for the Patient Participation Group

We aim to acknowledge your request within a few days.

Please note that the PPG cannot become involved in matters of a specifically medical or clinical nature.